Blog

March 23, 2021

Outsourcing relevancy in a post COVID-19 environment
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March 4, 2021

Difference between onshore, nearshore and offshore outsourcing
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February 23, 2021

Customer-care organizations: Moving from crisis management to recovery
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August 13, 2020

7 Tips to Boost Sales this time of year: A Checklist
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May 12, 2020

Businesses Lose $75 Billion Due To Poor Customer Service
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May 7, 2020

Leading Our Teams through Tough Times
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April 29, 2020

Utilizing Customer Support for Enhancing Social Media
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March 19, 2020

Where can I find government and other reliable resources for workplace issues related to the coronav
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March 9, 2020

How to Start a Customer Support Department
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February 19, 2020

Humans are Making Robots Obsolete, at Least in this Industry
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January 2, 2020

3 Ways to Use Customer Service To Sell
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November 21, 2019

Why Great Customer Service Is Key To A Positive Brand Reputation
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November 2, 2019

Clients Making Big News! Oprah and TIME Approve!
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October 18, 2019

Onboarding a business process outsourcer? Follow the four “Ts”
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October 10, 2019

Rep Review: Has the level of customer service gone down over the years?
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October 8, 2019

Zendesk Success Story for Multi-Channel Support
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September 13, 2019

Rep Review: What is the most common misconception about customer service?
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August 16, 2019

What AI Can Mean for Your Business
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July 12, 2019

What’s the Best City for Start-Ups? CNBC Says…
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April 18, 2019

Again, Great Customer Experience is the Grail
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April 11, 2019

Where to Get Outsourced Customer Service?
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March 14, 2019

Customer Experience = Company Reputation
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February 7, 2019

What is the Cost Difference for Outsourced Customer Service?
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