© 2020 by mindStart

info@gomindstart.com   | Proudly located in Austin, Texas

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November 21, 2019

Our Agents Truly Care Our Agents Are Calm Our Agents Catch the Client’s Vision Our Agents Go the Extra Mile! (Chick-fil-A Model) Many of our Client’s Customer leave the interaction wanting to purchase and/or complement our team members.

November 2, 2019

It's that time of the year! Holiday season! Thanksgiving feasts, Hanukkah treats, Christmas spirit, and so much more!

But to many of our clients, this means Black Friday and Cyber Monday craziness! As customer support inquiries increase tenfold, two of our clients recei...

October 18, 2019

mindStart is one of many Business Process Outsourcers (BPO) out there. However, there are a few qualities that set mindStart apart as one of the premier BPOs located in the United States. Zendesk recognizes the value of the BPOs that have these traits and that's why we...

October 10, 2019

Often times, the general public doesn't see what goes on behind closed doors with relation to customer service. Here at mindStart, we wanted to engage our own customer service representatives who perform outsourced customer support for our startup partners and get unfi...

October 8, 2019

Many of our clients along with other industry leaders are leveraging Zendesk as a centralized solution for multi-channel support. As excited as we are to begin our new partnership with Zendesk, we're just as excited to share how others are using the cutting edge softwa...

September 13, 2019

Often times, the general public doesn't see what goes on behind closed doors with relation to customer service. Here at mindStart, we wanted to engage our own customer service representatives who perform outsourced customer support for our startup partners and get unfi...

August 16, 2019

With mindStarts variety of consumer products clients, we work with many 3rdparty platforms including Simplr and Shopify.  And more and more clients are interested in exploring what AI can mean for their customer service efficiency.  Check out the recent release from Si...

July 12, 2019

We've always been partial to Austin as a great place to work and  play, now we're getting some major respect.  While cities like San Francisco and New York are magnets for entrepreneurs, the talent competition and business costs can challenge a cash-strapped start-up....

April 18, 2019

Without great customer service great businesses can falter. Startup and new businesses can fail. And because many companies are so focused on creating and delivering great products and services, the great customer service can get lost or sent offshore. Great customer s...

April 11, 2019

Outsourced Customer Service Sources

There are many outsourced customer service options available across the world, yet which one is right for your growing startup? Whether you're searching for a custom-catered solution or a broad-spectrum quick fix for your growing numb...

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