Fun Facts about CES 2017!

New Year’s Day may be the official start of the near year, but it also means we are one day closer to CES 2017! On Thursday, January 5th the doors to the world’s largest consumer technology trade show will open. But before you board the plane and head to Las Vegas, check out these fun tidbits about CES. CES attendees are quite the jet-setters! Attendees come from 81 percent of the world’s countries. The Mona Lisa won’t be at CES, but we’re pretty close. Last year, 68,331 senior level executives attended CES, which is roughly the same number works of art at the Louvre. Your flight to Las Vegas may seem long, but it is shorter than the 3.4 billion miles of business travel completed by atten

Do Customers Prefer Live Chat?

Great customer support has one goal; to make it easy for customers to get their problem solved painlessly and quickly. Out of all of the customer service methods available, email, phone or chat, live chat is by far the simplest, fastest and least obtrusive. It’s no surprise that almost one third of all consumers are now expecting live chat to be available on any business website. Customers prefer live chat since we all enjoy chatting in our personal lives; it is familiar, private, quick and, most importantly, convenient. Customers are able to carry out their everyday tasks like working, sending emails, or even eating while they are keeping the chat going. Live chat is a customer service opti

mindStart in Las Vegas!

How about that?! We will be in Las Vegas on January 5-8th. That's right, we are headed to CES 2017! About CES: "For 50 years, CES has been the launch pad for new innovation and technology that has changed the world. Held in Las Vegas every year, it is the world’s gathering place for all who thrive on the business of consumer technologies and where next-generation innovations are introduced to the marketplace." We cannot wait to meet all the creators of the latest and greatest technology. CES is the perfect time to network with influential people within the tech industry, display your latest invention, or simply wander around and take in booth after booth of cool gadgets. Will we see you ther

Outsourced Customer Support for Web Hosting

Web Hosting is What Powers the Internet Without web hosting companies, there would be little we could do with the internet. The internet is one of the most powerful tools on the planet. You're able to stay connected, produce income, increase your skills, and the list goes on. Yet with all of these fantastic opportunities available to you on the web, what about the web hosting companies themselves? There are many web hosting companies all competing for the business of everyone from startups to fully-developed enterprises. With mindStart, we're able to help your growing, web hosting startup and/or company with dedicated, U.S.-based, outsourced customer support. When your customers engage with

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