3 Ways to Use Customer Service To Sell

Phenomenal customer service is raising the stakes in consumer buying decisions. Your future self will thank you for upping your customer service standards. In a previous life, price was king. Customers carefully chose their purchases based on tags with slashed prices and discounts written in red. Now, you and your competitors have to account for many more differentiators. From a lengthy list of product features down to the personalities of the agents in your contact center, every factor counts in your CX. And showing out in full force as a key competitive differentiator, customer service comes in sizzling. With 70 percent of U.S. consumers willing to spend more to do business with a company

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