November 2, 2019

It's that time of the year! Holiday season! Thanksgiving feasts, Hanukkah treats, Christmas spirit, and so much more!

But to many of our clients, this means Black Friday and Cyber Monday craziness! As customer support inquiries increase tenfold, two of our clients recei...

October 18, 2019

mindStart is one of many Business Process Outsourcers (BPO) out there. However, there are a few qualities that set mindStart apart as one of the premier BPOs located in the United States. Zendesk recognizes the value of the BPOs that have these traits and that's why we...

October 10, 2019

Often times, the general public doesn't see what goes on behind closed doors with relation to customer service. Here at mindStart, we wanted to engage our own customer service representatives who perform outsourced customer support for our startup partners and get unfi...

October 8, 2019

Many of our clients along with other industry leaders are leveraging Zendesk as a centralized solution for multi-channel support. As excited as we are to begin our new partnership with Zendesk, we're just as excited to share how others are using the cutting edge softwa...

September 13, 2019

Often times, the general public doesn't see what goes on behind closed doors with relation to customer service. Here at mindStart, we wanted to engage our own customer service representatives who perform outsourced customer support for our startup partners and get unfi...

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