July 31, 2017

We'll Be There

One of the main complaints customers will provide when asked for feedback will be the common complaint of: "Why are you not open?". In 2017, this is a valid complaint. The competition within so many industries is ruthless. If you can stand apart from the...

July 26, 2017

Global Expansion

In our modern world, multiculturalism, globalism, and international trade are all rising to the forefront of a successful business. Simply put, if you want to be successful, you'll struggle to see the highest levels of success without having an internat...

July 10, 2017

First Impressions

First impressions are everything in the world of customer service and we at mindStart know this best. We only provide the best, most courteous customer service to our clients and your customers. Through this process of consistently providing excellent...

July 10, 2017

Where does mindStart fit in 2017’s Customer Service Model?

In 2017, there are so many paths to take when choosing your customer service model. Everything from social media to live chat to email support to ticketing systems. The options are growing day by day, week by we...

July 10, 2017

mindStart: Your Online Customer Service Provider

Within the world of ticketing systems, live chat, and every other online-based customer service feature lies mindStart. We take great pride in adapting to and embracing online technologies which allow us to better perform...

July 10, 2017

Bad Examples

We’re sure you’ve encountered poor customer service at some point in your life, we all have. It’s not a fun experience trying to justify your claims, only to be told they’re not valid and to essentially “eat dirt”. Here at mindStart, we only provide the bes...

July 10, 2017

mindStart, Providing Customer Service Solutions for Startups

With startups, there are constantly crucial elements at play. What may seem to be a minor decision in hindsight can either make or break your business. This is why it’s so important to do things right from the...

July 10, 2017

Don’t Make These Mistakes

When mistakes are made, we tend to learn from them. We at mindStart enjoy sharing our insights we encounter when hearing about why people make the switch to our company from the competition. Below are some of the most common mistakes people mak...

July 10, 2017

Outsourcing for Your Small Business

When choosing to outsource customer service for your small business it may seem as though you’re choosing a lesser-quality avenue when deciding what to do with your customers’ inquiries. With mindStart, this is not the case whatsoever...

July 10, 2017

What is the Perfect Number?

In your small business, there are many areas which will be rapidly changing with your newfound growth and will require you to have a scaleable, adaptable strategy with a strong course of action to avoid any bumps in the road. While there is n...

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