May 12, 2020

Businesses Lose $75 Billion Due To Poor Customer Service

The numbers are out. NewVoiceMedia’s 2018 “Serial Switchers” reportreveals that poor customer service is costing businesses more than $75 billion a year. That’s up $13 billion since its last report in 2016.

CEOs of...

May 7, 2020

At mindStart, providing a respectful and safe environment to our teams has always been a defining force within our corporate culture. In these trying times of working remotely, caring for our families from afar, and doing our best to stay healthy both physically and me...

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