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October 17, 2018

While it’s not something you want to think about, especially after a storm like Hurricane Michael left a wake of destruction, you should. If your business is knocked out for few days, weeks or even months, are your customers left hanging?

Your business may be offline, b...

August 8, 2018

A recent blog by The Change Consultancy in the UK described aspects of business operation that can benefit with the right outsourcing connections.  They suggest when outsourcing customer service that you seek a provider that can right-size the dedicated team, ensure pr...

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