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info@gomindstart.com   | Proudly located in Austin, Texas

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July 12, 2019

We've always been partial to Austin as a great place to work and  play, now we're getting some major respect.  While cities like San Francisco and New York are magnets for entrepreneurs, the talent competition and business costs can challenge a cash-strapped start-up....

March 14, 2019

Herb Kelleher, founder of Southwest Airlines,  knew that if he made his employees happy, he would


too.  A savvy entrepreneur, Kelleher knew that his employees were  as much a part of his product as the seats and routes because they created the experience.

He create...

October 17, 2018

While it’s not something you want to think about, especially after a storm like Hurricane Michael left a wake of destruction, you should. If your business is knocked out for few days, weeks or even months, are your customers left hanging?

Your business may be offline, b...

August 8, 2018

A recent blog by The Change Consultancy in the UK described aspects of business operation that can benefit with the right outsourcing connections.  They suggest when outsourcing customer service that you seek a provider that can right-size the dedicated team, ensure pr...

July 31, 2018

As an emerging company, passionate about transforming the customer experience, mindStart plans to continue investing in resources that will improve our core customer support platform and workforce. Our focus and happy clients helped in our selection by Enterprise...

July 26, 2018

 You may have heard that the internet and social media are killing face-to-face communication.  For customer service centers offering global remote support, they’re making it easier for people to get together via video chat. You can read body language, replicate and is...

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