Israel: A Thriving Country With a Growing Need for Customer Service
If you've been involved in the tech industry just within the past few years, you've most likely heard about the amazing innovations and advancements Israel has made. Some of our very own clients are from Israel and we have to say we're genuinely impressed with all of the innovative technology offerings which seem to be pouring out of the historically forward-thinking country. As with any country which is experiencing tremendous growth and acceleration, there's a growing need for customer service operations to be implemented throughout organizations. At mindStart, we welcome companies of all shapes, formats, and sizes; but we specifically enjoy focusing on companies who are in the early-stages/start-up portion of their life-cycle; hence the name "mindStart". Read on to discover how mindStart helps companies in Israel and all around the globe accelerate beyond the startup phase and become the companies they've always dreamed of.
mindStart: Available When You're Not
One of the great advantages of working with mindStart is the fact we're a U.S.A. based company whom operates around the clock to ensure your customers are taken care of, no matter where they may be in the world, at any given time. This process of having 24/7 support for your growing company is something which will surely allow you to stand apart from the competition. When a real, live person is available on the other end of the phone call, the customer is much more likely to feel a stronger sense of trust and will further recommend your service and/or product to their friends and family. This small facet of our total operation here at mindStart is more than enough to consider outsourcing your customer service operations to us. Even though this is just a small sampling of what we have to offer our clients, we're happy to say you can expect so much more once you're a client of ours.
Education is Key
At mindStart, the majority (90%+) of our employees hold a 4-year degree from an accredited university. This process of employing highly-educated individuals to manage the customer service interactions with your customers only enhances the overall experience your current and future customers will experience.
American Service for American Customers
As you'll notice, Americans tend to be quite prideful of our great country and will often appreciate it when a customer service representative is of American descent as it allows them to feel as though one of their fellow countrymen is taking care of them. If you're an Israeli company expanding your business internationally and you want to expand into the United States of America, you'll want to ensure you have an American customer support team. It will exponentially increase the overall customer satisfaction and you'll be recognized for providing an American experience for an American customer.
With mindStart, we not only embody the qualities and capabilities to successfully grow your business via our customer service support initiatives; we also take the time to understand your business and your goals from your perspective. This in-depth, greater understanding allows us to not only learn about you as a client, but it also allows us to learn about you as a person and understand how you want your brand perceived in the eyes of the public and customers. We hope this article has been an insightful look into the inner-workings of mindStart and how we can help your Israeli startup grow and grow and grow. Please feel free to contact us and we'll promptly respond within 24 hours. Looking forward to hearing from you soon!