How are You Handling Customer Service While at CES 2018?

CES 2018 & Customer Service

With CES 2018 approaching next week, it's important to have a plan while you're away at the conference to handle the customer service aspect of your growing startup. In this article we'll be discussing some of the advantages to having an outsourced customer service team with mindStart, especially when you and your fellow staff members are traveling on the conference circuit. Read on to learn more about why mindStart is able to handle your customer service as naturally as your experienced employees and have the excellent results you'd expect from a top-tier service such as ours.

Handling Inquiries While You're Away

When you're away on a trip to a conference, and if you only have one or two people to handle inquiries into your company, you run the risk of having your one to two employees becoming oversaturated and not being able to efficiently manage all of the incoming inquiries. With mindStart, you're able to have 24/7-365 coverage with your support system and you're able to virtually infinitely scale the efforts involved.

Reducing Costs

When you choose to work with mindStart, you're able to have the comfort knowing your costs are being optimized 100% of the time and with the help of our analysts, we're able to further investigate cost-reduction methods every step of the way. We're of the belief there are always ways to further optimize costs and we strongly recommend our services over other competitors due to fact you're able to see the real-time savings and have the excellent ROI you'd expect from an onshore, U.S.-based customer service company such as ours.

Why CES 2018 Will Be One of the Best Yet

CES always has innovative products, software, and technology every year, yet with 2018, there have been so many advancements as of late that 2018 will be one of the most amazing years to attend. The startups featured throughout the conference have proven to be some of the best and brightest in the industry and we've seen just how passionate and dedicated these startups have been in past years, so we can't wait to see what they bring to the table this time around!

Choosing mindStart to Manage Your Customer Service Efforts

mindStart has the ability, expertise, and dedication to better your customer service efforts through our amazing customer service representatives who are based right here in our Austin, Texas offices. Our services consist of everything from 24/7-365 support to multilingual communications to in-depth training where we learn the ins and outs of your startup while embodying your style, tone, and design of communication. Contact us to learn more about how we can help and we'll respond within 24 hours. We look forward to hearing from you soon!

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