U.S.-Based Outsourced Customer Support
Being a U.S.-based customer support group, we're able to monitor and maintain quality and consistent customer service operations for all of our clients on a 24/7-365 basis. This quality control has helped us achieve an extraordinarily positive client satisfaction rating. We believe in maintaining outsourced customer service operations here in the U.S. and we intend to keep working with our clients on that basis. Read on to learn more about how we at mindStart have discovered and provided advantages to growing companies and startups just like yours with our excellent, onshore, outsourced customer service.
Advantages of U.S.-Based Customer Service
Some of the most common advantages of customer support from a U.S.-based company such as mindStart is the fact we're able to have a close correspondence with the rest of our team and personnel on a truly logistic-friendly basis. We have the capacity and capability to diagnose and correct any issues which may arise on a real-time basis whereas many outsourced customer service groups who decide to outsource offshore will often learn about issues 6-12 hours later as the time difference between the two regions may cause a delay in reaction time. This is not an ideal situation for anyone involved and with the power of mindStart, you will not have to worry about a situation such as this arising.
Further Advantages of U.S.-Based Customer Support
Being that we're a multilingual supported customer service center, we're able to foster the immense capabilities of our talented multilingual staff to provide your startup with top-tier, multilingual support in a multitude of languages. This advantage provides you and your startup with the valuable option of being able to house all of your language-based support efforts under one roof for greater consistency, quality, and overall excellence. We are truly expanding into a global economy and mindStart wants to assist you and your startup with the highest quality, multilingual support possible.
Choose mindStart, Today!
When you're searching for a U.S.-based customer support center to outsource your customer support to, choosing mindStart is an easy decision. Between our excellent, highly-educated staff and our dedication to providing the best possible solutions to some of the best startups out there; we've found being a U.S.-based support center has plenty of advantages. The only way to truly experience said advantages is to take the first step and contact us to begin seeing the results you and your team need to succeed. We look forward to hearing from you soon!