Outsourced Customer Support for Coffee Startups

April 16, 2015

"Mmmmm, Coffee..."

Coffee is something which is universally loved and cherished as a way of socializing, waking up, invigorating your senses, or just as a daily, morning ritual. Coffee has become a cultural phenomenon time and time again over the course of history. Coffee has been featured in classic films, SuperBowl advertisements, Times Square, etc... Coffee has even become a meme of sorts with a variety of humorous depictions of how coffee can truly transform one's life for the better. All in all, coffee is an amazing thing and we at mindStart want to help all coffee-focused startups help even more of the world with their precious brew by transforming the customer support experience into an excellent overall process (much like the production methods of roasting a beautiful coffee bean itself). Our customer service methods and initiatives are ones which embody some of the best support procedures and tactics to have your customers and users satisfied while you're able to focus on growing your coffee startup successfully.

 

Orders, Logistics, and Potential Mishaps

When selling products such as coffee or coffee-related products/accessories, there's the potential for many variables in the process to be thrown off-course. With that aforementioned knowledge in our reach, mindStart is here to proactively prevent any mishaps from worsening with the help of our clear, concise, and effective communication methods through our excellent customer support system. We're able to truly help your customers with dedicated solutions and services, not just forwarding their requests to another department as many outsourced customer support groups tend to do. When you choose to work with mindStart, there's a true sense of certainty; the certainty you'll be able to go about your day-to-day operations without having to worry about whether or not your customer inquiries are being properly answered and resolved. This peace of mind achieved from working with mindStart is priceless.

 

Transforming Customer Service, One Sip at a Time

Here at mindStart, we're avid coffee drinkers and we'd love the opportunity to work with your growing coffee-focused startup on a level which not only improves your operations and workflow, but on a level which has a profound, positive impact on your customer's overall experience. Just as you're the experts of your coffee craft, we're the experts of customer support and we want to prove just how valuable our services can be. Feel free to contact us to learn more about our excellent offerings and we'll be sure to respond to your inquiry as soon as possible. We look forward to hearing from you soon!

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