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info@gomindstart.com   | Proudly located in Austin, Texas

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Startup Customer Service Platforms

January 10, 2018

 

The Best Customer Service Platforms for Your Startup

Often times, the "best" is subjective, yet within customer service, we can all agree that the "best" is someone who provides excellent customer service, day-in, day-out and is able to properly solve the customer's inquiries in an efficient fashion. There are many benefits when working with a group who happens to employ customer service agents who embody these characteristics and traits. Thankfully, when you decide to outsource your customer service to mindStart, you're choosing a company which holds all of the above qualities and excels at performance-based customer service initiatives. Between our U.S.-based location, our multilingual staff, and our 24/7-365 operations; we're here to be the "best" for you and your growing startup. Read on to learn more about how we can help!

 

U.S.-Based Location

Our location here in beautiful Austin, Texas helps us to achieve a centralized focus on providing the best customer support to you, the client, due to our logistics and planning a strategic approach to best handle your growing customer service needs. All of our staff is located here, in-house, and we implement training sessions on a regular basis to best improve our staff's expertise, performance, and excellence. This is one of the ways we strive to truly be "the best" amongst the groups in onshore, outsourced customer service.

 

Multilingual Staff

Being that our on-site staff has skills in a variety of languages, we're able to coordinate customer service strategies to best assist the niche of customers whom you sell your products and/or services to. With language support in languages such as Spanish, French, German, and more; we're able to define the right approach to best communicate with your customers and have you well on your way to naturally and natively communicating with your customers in their preferred language of choice.

 

24/7-365 Operations

Wherever you're located, there will most likely be a need at some point in time to initiate the process of 24/7-365 support within your customer service plan. Our customer support staff is ready to be a part of your timezone excursion and have your inquiries be readily responded to as rapidly as possible. With 24/7-365 support, you'll be covered whether your customers are calling from Asia, Europe, North America, etc...

 

Choose "The Best" Customer Service Platform with mindStart

Now we may be somewhat biased, but we believe we're the best at what we do and we're happy to show you exactly why. Feel free to contact us and we'll be happy to walk you through our amazingly efficient process and how we can benefit your company with the most excellent, outsourced customer service. We look forward to hearing from you soon!

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