Outsourced Customer Support for Raleigh-Durham Startups


Raleigh-Durham Startups: An Up and Coming Movement

Raleigh-Durham is slowly, but surely becoming a growing force in the startup community. Situated in an area of the country which is not particularly known for its startup culture, it's growing into its own unique, eccentric startup zone; similar to the likes of Austin, Kansas City, and Albany. There's still a lot of room to grow for the greater Raleigh-Durham area, but surely in a few years time, it will become a major force on the East coast which will command a presence with all of the spectacular innovation going on as of late. Read on to learn how mindStart can help your Raleigh-Durham based startup grow and succeed with our excellent, outsourced, US-based customer support.

Raleigh-Durham Startup Scene

Raleigh-Durham is a central area in North Carolina which has seen tremendous growth over the last decade and is now one of the major tech hubs in the Carolinas and is now becoming a major force on the East coast. The area was previously occupied primarily by the Big Tobacco players in the U.S., but as many Americans chose to stop and/or reduce their smoking habits, the industry felt the effects. Thus, the tobacco industry gradually pulled out of "The Triangle" and started to migrate elsewhere. In its place, startups ranging from SEO agencies to SaaS companies to app developers began to fill the empty buildings and build up a new industry altogether. This is why you'll find many startups located in hand-crafted, older, historic buildings all across town.

Raleigh-Durham Cost-of-Living

The cost-of-living index is much lower in the Raleigh-Durham area than other startup-oriented cites such as San Francisco, NYC, and Seattle. This attracts many new startups with more limited budgets to set up shop in the city limits. With these lower-than-average expenses, there's more room to spend that extra funding on research & development, software, training, outsourced customer support, etc... When compared to San Francisco, the Raleigh-Durham area is about 71% cheaper on average. That's a huge reduction in expenses across the board and will surely attract startups and investors alike.

Investor to Startup Ratio in Raleigh-Durham

There are approximately 477 startups and an astonishing 4,940 investors. This ratio offers existing and incoming startups the chance to seek some great funding whereas in other cites, the competition to receive funding would be too high. Through this ratio, you'll begin to see many new startups flock to the Raleigh-Durham area and help the overall growth and expansion of the economy as a whole.

How mindStart Can Help Your Raleigh-Durham Startup

At mindStart, we are here to help your startup grow and achieve the best customer service possible through our outsourced customer support solutions. We're based out of Austin, Texas, so you won't have to worry about miscommunication with an overseas customer support center. Our customer support representatives are well-trained, educated, fluent in multiple languages, and ready to adapt to your startup's needs and provide the absolute best experience for your past, present, and future customers. If this seems to be exactly what you need to take your startup to the next step, contact us, and we'll be sure to respond to your inquiry within 24 hours. We look forward to hearing from you soon!

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