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Solutions
Phone, Email or Chat Support
When your customers need help, they need it now. mindStart’s award-winning customer service delivers the answers your customers need, with the speed and professionalism that you demand
Full-Service Communication
Customers today have more options to get the support they need than ever before. Whether they decide to use phone, email or chat support, mindStart can answer the call. We’re experienced in all channels of support, and we’ll help your customer solve their problems across any channel.
Multi-Lingual
In today’s world, having multi-lingual customer service is critical. Our team has the training and skills they need to address your customer’s concerns in almost any language, and still provide the quality support that they expect.
Responsive
When it comes to customer support, speed matters. Your customers don’t want to wait for hours on the phone or days to get an email back. Our team averages 90% of calls answered within 30 seconds and emails answered in 30 minutes. We’re available to help 24x7, 365 days a year.
Results include:
Building a Brand
Having satisfied customers goes a long way when building a strong brand. Our support will ensure your customer has the answers to any question they have.
Cross-Selling and Upselling
Our customer service agents can do more than support. Our team is trained to assist in selling your products when customers benefit from them.
Growing Your Business
When you outsource your support to mindStart, you have more time to focus on your business. mindStart will deliver the quality support you need so you don’t have to.
Accurate Answers
With an average tenure of over a year and a half, our agents are experienced, kind, and courteous and will provide the answers your customers need.
6300 Bridge Point Parkway
Building One, Suite 560
Austin, Texas 78730
Phone (512) 615-1373
Email info@gomindstart.com