Our award-winning software and support team tracks all customer inquiries, and create lists of the most common customer concerns. We can then work with your business to create FAQ lists so that your customers can answer their questions without picking up the phone.
mindStart can do so much more than creating static FAQ lists. Our team can work with your business to create online how-to videos so that your customers can see exactly the steps they need to take to solve their specific problems.
If your customer prefers to speak with a customer service representative, they’ll still have access to mindStart’s live support. Our team will work with them to solve their problems quickly and accurately, and then add the customer’s concern to our database so we can develop solutions for the future.