At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by offering a five-star customer service program that our clients – and their customers – actually enjoy.
Providing quick, around the clock, support to answer your customer’s questions – whenever they need it, regardless of the channel.
Monitoring your social media platforms to ensure brand credibility so that you don’t have to.
Working with your resources to create informative content that allows your customers to solve problems on their own.
Creating systems and processes that improve our database of information on your product to optimize the best support solution for your business.